Premium Line HCS

Admin & Clerical

Administrative and clerical staff in hospitals play a crucial role in ensuring the smooth and efficient operation of healthcare services. Our professionals support both clinical staff and patients to help schedule appointments, manage patient records, handling billing and insurance claims, and coordinating communication between different departments.

These professionals manage essential administrative functions and their work ensures that the hospital or healthcare setting runs efficiently, that patient care is well organized and that all necessary paper work and data management are handled accurately, while allowing medical professionals focus on delivering quality patient care.

There are a range of opportunities available within the NHS and in private hospitals, these include working as a receptionist, a secretary, a clerk, a telephone operator and a medical personal assistant. There’s also an opportunity to progress into management and team leader positions after gaining sufficient experience.

Qualifications, skills & experience required

For any administration role a good standard of literacy and numeracy is required. Employers usually ask for GCSEs (or equivalent) in English and maths. IT skills and qualifications are useful too as so many NHS systems are IT-based now.

You’ll be using your skills in time management, organisation and communication in any admin role. Some roles such as ward clerks or receptionists have a lot of contact with patients. Other staff such as switchboard operators are based in headquarters buildings and work mainly with other administrative staff. Typists, secretaries and PAs may be based in hospitals and have contact with healthcare staff, but little or no contact with patients.

Effective communication and interpersonal skills.
A friendly, enthusiastic, and approachable character.
Excellent practical skills.
Capable of working both independently and as part of a team.
Possess the ability to inspire positivity and confidence in patients who may feel the opposite, as well as the ability to remain calm under pressure.

Hours of work & environment

A working week can be very different depending on the role and hours you do. Typically, the environment you will work in is within a hospital, however this is dependent on the role. For example, working as a telephone operator may mean working within a call centre.

Career progression & beyond…

Working within an administration role is highly rewarding as it can provide great satisfaction knowing the work you have done supports doctors and healthcare staff who in return make a measurable difference to the lives of patients. With sufficient experience and further training, you can move into management, supervisor and team leader roles.

Join Premium Line Healthcare Solutions Today And Together Lets Continue To Experience The Magic Of Making A Difference To The Care Of Patients.

Take the next step in your career with confidence. Join Premium Line Healthcare Solutions, where your passion for care meets a fulfilling and rewarding career.

Join us today